Emergency Assistance

Ice on Power Lines
Winter weather events may result in loss of power and heat.

There are things you should know and several things you can do to help protect you and your family during these types of events. Find a comprehensive guide for preparing, enduring and recovering from emergencies at our Emergency Preparedness and Recovery Link. The guide covers topics such as frozen pipes, how to receive information on emergency conditions and how to report emergencies such as downed power lines.

Emergency Assistance and Warming Shelters
Red Cross of the Quad Cities Area

Power Outages
To report a downed power line or loss of power call MidAmerican Energy at 800-799-4443. Do NOT touch downed power lines. And never assume someone else has reported a power outage. The information you provide helps MidAmerican Energy's electric outage management system pinpoint the source of the outage and speed the restoration process. Additional information about the causes of power outages, preparing for a storm and how MidAmerican Energy restores power outages is available in the Storm Center on MidAmerican Energy's website.